Privacy

Privacy statement

The protection of your personal data is one of our highest priorities. We therefore process your data exclusively based on the legal provisions of (EU) 2016/679 dated 27 April 2016, hereinafter referred to as GDPR, pursuant to Art. 13 and Art. 14. In this data protection statement, we inform you about the most important aspects of data processing for the purposes of our website.

Get in touch: If you contact us or fill out a form on the website, the data you have provided are stored by us for the purpose of processing your enquiry and in case we have any follow-up questions. We do not share this data without your permission.

Data storage: To process your request, booking, registration or other form submission on the website, as well as to store and retain your data, we use common cloud services, CRM systems, and software from piloly.com GmbH (BZ), Italy. With these services and systems, your data will be processed and stored at least in part outside the EU or the EEA. The appropriate level of data protection results from an adequacy decision by the European Commission (“Privacy Shield”) or from the concluded order processing agreements with the respective companies.

The data, which you have already provided, are necessary for fulfilling the contract and performing per-contractual measures. In particular, it is specified that the provision of certain data (such as first and last name, address or registered office, tax or value added tax number) is necessary for the fulfilment of our tax obligations and any other legal requirements when concluding a contract. We cannot conclude a contract with you without these data. The data you provide will be securely stored in our CRM systems and databases until you choose to withdraw your consent.

The data is processed on the basis of the statutory provisions in Article 6 (1) (a) (Consent) and/or (b) (necessary for the fulfilment of the contract) of the GDPR.

The data is stored on the basis of the legal provisions of Art. 6 (1) lit. F (legitimate interest) of the GDPR.

Our objective under the GDPR (legitimate interest) is the statistical evaluation and analysis of our efforts to generate customers and regular customers, as well as being able to provide appropriate service and special offers and prices to our regular customers.

Cookies: Our Website uses “cookies”. These are small text files, which are deposited by your browser onto your end device. They do not harm your computer.

We use cookies to make our site user-friendly and to display more relevant content. Some cookies remain on your device until you delete them. These cookies allow us to recognise your browser the next time you visit us.

If you do not want this, you can adjust your browser settings, so that you are notified of the deposit of cookies and that you only permit this in individual cases.

Furthermore, the European Interactive Digital Advertising Alliance provides the option to deactivate non-technical cookies from third parties on www.youronlinechoices.eu.

We would advise you that deactivating cookies may restrict the functionality of this website.

Newsletter: You can subscribe to our newsletter via our website. For this, we need your email address and your consent to receive our newsletter.

Once you have signed up for the newsletter, we will send you a confirmation email with a link to confirm your registration.

You can cancel your newsletter subscription at any time by clicking on the unsubscribe link in the respective newsletter.

We use software from piloly.com GmbH to process your subscription and to send the newsletter to your e-mail address.

Web Analytics: This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Cookies are used for this purpose, which allow an analysis of the use of the website by its users. The resulting information is transferred to the provider’s server and stored there.

Your IP address is recorded, but immediately anonymised (e.g. by deleting the last 8 bits). This means that only rough localization is possible.

The relationship with the web analytics provider Google is based on the European Commission’s adequacy decision (“Privacy Shield”)..

You can prevent the storage of cookies by means of a corresponding setting in your browser software. You can also prevent Google from collecting and processing data generated by the cookie and related to your use of the online offering by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en.

The data is processed on the basis of the legal provisions of Art. 6 (1) lit. F (legitimate interest) of the GDPR.

Our concern under the GDPR (legitimate interest) is the improvement of our offer and our website by analysing the use of our website as well as sales and marketing measures

Your rights: As a matter of principle, you have the rights of disclosure, correction, erasure, restriction, data portability, withdrawal and the right to object. In the event of revocation, the lawfulness of the data processing carried out on the basis of the consent until revocation shall remain unaffected. If you would like to exercise any of these rights, please use the contact details below to contact us. If you think that the processing of your data has breached data protection law or your claims under data protection law in any other way, you may lodge a complaint with the supervisory authority.

Data controller:

Vettererhof – Nock Elmar, St. Agatha Weg 8 39011, Lana near Merano, in South Tyrol/Italy

Main house Vetterer– Nock Martin Christian, St. Agatha Weg 8 39011, Lana near Merano, in South Tyrol/Italy

Note: The Italian adaptation regulations have not yet been issued at this time. Notwithstanding the above, our Privacy Policy may change at any time due to new European regulations or requirements of the Data Protection Authority. You are therefore advised to check this statement for updates occasionally.